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Purchasing Tickets Through FamiPort

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NOTE: This may vary depending on your local store.

If at any time you make a mistake during the process of purchasing your ticket you can press the “戻る” button. It is the first/only button on the bottom right corner of the screen.

If you need to cancel your transaction press the “やめる” button on the top right corner of the screen.

When entering any information such as your name or phone number, if you make a mistake you can press the “一字取消” button to erase one character or the “すべて取消” button to clear.

  • Step 1: Touch the “Tickets” tab on the top left of the menu.
    • チケット
  • Step 2: Press the JTB Travel button in the center.
    • JTB トラベル – レジャー
  • Step 3: Press the Bus button on the bottom left.
    • 高速バス
  • Step 4: Press the “Agree” button on the terms menu.
    • 同意する
  • Step 5: Press the button on top to make a new reservation.
    • 新規予約
  • Step 6: Select your region of departure on the map then your destination region.
  • Step 7: Find your desired route.
    • Use the page up and page down buttons on your right to find the appropriate route. Many times this will put a larger city first (EX: Osaka > Kawaguchiko 大阪>河口湖) You will select your exact route later, so don’t worry.
  • Step 8: Pick your ticket type.
    • Once you find your route select the:
      • 往復 button for a round-trip ticket
      • 片道 button for a one-way trip
  • Step 9: Choose your departure date.
  • Step 10: Select the route, time, and bus type you would like to use.
    • The more expensive bus is usually the 3-seater.
  • Step 11: Select the station or place for departure.
  • Step 12: Select the station or place for arrival.
  • Step 13: Select how many tickets you would like.
    • The upper box is for adults.
    • Use the up and down keys to adjust for the number of males (男性) and females (女性).
    • The lower box is for children and works the same way.
    • When finished press the “OK” in the bottom right corner.
  • Step 14: Repeat steps 9-13 for your return ticket.
  • Step 15: Enter your full name (last name first) in the name field. (Katakana Only)
  • Step 16: Enter your phone number.
  • Step 17: Confirm your trip details and press the “申込み” button in the center below the trip details once you are ready.
  • Step 18: Take your receipt to the cashier and purchase your ticket!